Navy Federal Credit Union - Restricted Access in Honolulu, HI

Have visited this location several times. Front desk friendly, easy access.

Great location, waiting time is a little long but not bad. Only down side is its very busy alot and the atm sometimes does not work and they do what they can to fix it but not always fixable for them

Horrible customer service and a garbage branch, the employee entered the wrong information for a loan and then Navy Federal failed to honor it. Will definitely be closing the wife and my accounts. Recommend going to another credit union.

This branch is busy mist if the times. The teller are fast and friendly. However, theirs one teller I think she's Filipino she was rude last time I came in. She was the only one that was rude out of the 10 years I been banking with Navy. I love that you can deposit money and checks at the ATM. I live by the mobile deposit and mobile app. Navy has the most up to date user friendly mobile experience. The best hands down.

This location only - Great service when you can get it. Wait times for simple transactions are rediculously long - Over 20 minutes with 7 people in front of you and 3 transaction windows open. If you need a notary from this branch, you might as well pay $5 elsewhere unless you want to waste 1 hour of your time waiting with no line ahead of you. I don't know why the only Notary would be someone that is tied up for a long period of time.