Wells Fargo Bank in Powder Springs, GA

Horrible wait times in the drive thru since wells fargo took over and very bad customer service. 30 minutes to go through the drive through???

Excellent customer service. This is my favorite branch

they lie and take your money

Got robbed at the ATM, had to call police, and then both the service and bank manager informed me and the police they don't any security cameras on their ATM machines and they have no way of knowing if any one was robbed and they claimed they can't access ATM to see of any money was missing.

When I used them a time ago, they required a driver's license and your debit card both as ID in the tube when going through the drive-thru. One day the teller told me to "hold on" and she walked away for a moment, saying there was a computer issue. That night, I saw a $400 transaction on my debit card for an out of state toy store... and the thing is, I NEVER use my debit card in stores or online and hadn't for over a year... only that day as an ID in the drive-thru. The tellers there seemed to turn over quite often. I addressed it with the manager after filing a police report but she seemed oddly nonchalant about it. Later went in to close my account and an employee though a series of not quite so subtle comments didn't seem surprised at what happened. Said he would make sure corporate was made aware of it. No idea of he did or not. I filed my police report and was able to fix the transaction before I was billed. After hearing the details the police believed the teller when walking away with my debit card may have used a machine to duplicate it - only the surveillance video might have proven it, but I never did get a follow up on the results even after inquiring about it via email to Wells Fargo. I personally would keep my money under a mattress before I'd use that place again - your mileage may vary.