BB&T in Morrow, GA

ATM only works half the time and they are always slow. If there were one closer I would go to a different one.

I used this bank for years - I closed my accounts due to bad customer service leaving one account and a safety deposit box open . What a mistake I went into the bank on 2/1/2016 to close the safety deposit box it took me 3 hours. When I got there I was told I would have to wait for Victoria West she would be with me in 20 min at lunch. No problem I waited when she got there she took the gentleman that came in after me....Gave me to one of the tellers she had never closed a safety deposit box. She was great trying... Explained she was trying and at the end I had to wait on Victoria West to close the box. Why did it take so long - I felt it was because I closed my other accounts. so three hours later I was able to close a safety deposit box. I am unhappy with my service they day I will not bank with BB&T ever because of the one day very Poor service

Worst bank ever. Hidden fees. Employees never have explainations of why the bank keeps charging your account. This bank should be shut down. Do not bank with them. Save yourself the headache and save your money by banking with a better bank