Auto Loan Associates in Lawrenceville, GA

I ran a VIN of a car I was interested in, it was in a flood.

GIVING 1 STAR IS WAY TO MUCH!!! OMG, I don't know where to start. Initially it comes off like a good place, with good sales rep. That is so not the case with the Rep I interacted with, My sales consultant was Xavier. This young man comes across very caring and concerning at first. By FAR THAT ISN'T THE CASE. He's just another Fox in Sheep Clothing. He was supposed to mail me a few of my personal Items I left in a vehicle I was supposed to purchase from them. After taking the vehicle home for the weekend and having the vehicle Inspected there was a rear main seal leak and I decided not to get the vehicle. After upon me returning the vehicle, I didn't realize I left a few personal articles in the Vehicle. I reached out to Xavier to advise him that my items were left. Xavier insured me he would mail them out immediately. Several weeks have past, I've called and text Xavier only to not have my calls answered nor have I received a response to any of my texts. I have also reached out to Antoine who is the Finance manager, he advise me Xavier wasn't in and would have him return my call that has never happened. I spoke with Antoine several times throughout the whole process and he didn't come across as a guy that is there to Misconstrue Customers or to get over. He's about the only one there that seems Honest!! BE AWARE BUYERS, THIS SHOULD BE A LAST RESORT STOP!!!!!!

Communicating is difficult. They simply lie about what they have to offer on the lot and push you to get something you are not interested in. Also had sting race issues. As I was not an African American that was pointed out. Twice! Very embarrassed. Front desk sales associate was also pushing illegal substances while I was there trying to see if the car I was interested in was even on the lot. Smh.

I found Auto Loan associates via car guru, they had the cheapest cost for the car I wanted, from the moment I walked through the door I felt welcomed, they took a copy of my drivers license and said here drive as much as you need to see if you really like the car. The financing process was also pleasant, no pressure attitude, I actually think they were super patient with me, specially manager Antoine! because I think I asked them to run the numbers and terms by me over and over until we got to a monthly payment and term I liked, VERY PATIENT! They also gave me a great price for my trade in. Its been a few days and I am in love with my car, its perfect, and I have that feeling you feel when you know you got a great car at a great deal and no one needs to know about ;) Thank you very much. Dani

Overall I am happy with my purchase. I got a great used car for a good price. I wasn't 100% satisfied with all of the staff although my sales person Tony was very nice. I do feel like I got a good deal on my car.