Credit Bureau Associates of Ga in Ellijay, GA

THIS PLACE IS HORRIBLE! I RECENTLY FOUND FROM MY CREDIT REPORT THAT I OWED A MEDICAL BILL THAT WAS BEING PROCESSED BY THIS COMPANY. I ATTEMPTED TO DISPUTE IT ON MY CREDIT REPORT BECAUSE I DID NOT RECOGNIZE IT BUT DECIDED TO PAY WHEN IT CAME BACK. I CALLED AND SPOKE WITH CHARLOTTE. I INITIALLY ASKED IF THERE WAS SOME TYPE OF SETTLEMENT AMOUNT DUE TO THE AGE OF THE BILL. SHE SAID THERE WAS NOT AND THAT THE ENTIRE AMOUNT WAS EXPECTED. I TOLD HER THAT I COULD NOT PAY THE FULL AMOUNT AND SHE REPEATED THAT THE FULL AMOUNT WOULD BE DUE. THE CALL WAS RELEASED AND THEN I WONDERED IF THERE MIGHT BE SOME TYPE OF PAYMENT ARRANGEMENT POSSIBLE. I CALLED BACK AND GOT CHARLOTTE AGAIN AND ASKED ABOUT A PAYMENT OPTION. SHE SAID THAT THERE WAS. WHEN I ASKED WHY SHE DID NOT OFFER ME THAT OPTION IN MY PREVIOUS CALL SHE SAID SHE DIDN'T MENTION IT BECAUSE I DID NOT ASK, I ASKED ABOUT A SETTLEMENT. I MENTIONED TO HER THAT AS A DEBT COLLECTOR SHE SHOULD OFFER ALL OPTIONS TO ANYONE CALLING IN WITH MONEY TO PAY AND THAT IT WAS NOT FAIR TO ME FOR HER TO HAVE NOT DONE SO. SHE GOT ANGRY AND REPEATED TO ME THAT IT WAS BASICALLY MY FAULT BC I ONLY ASKED FOR A SETTLEMENT. I THEN ASKED TO SPEAK WITH HER SUPERVISOR AND SHE PUT JUSTIN ON THE PHONE. THIS JERK WAS IMMEDIATELY FULL OF ATTITUDE WORSE THAN HIS EMPLOYEE AND WOULD NOT ANSWER MY QUESTION AS TO WHY HIS EMPLOYEE DID NOT OFFER ME A PAYMENT OPTION. HE BROUGHT UP THE AGE OF MY BILL AND THE FACT THAT I HAD DISPUTED IT ON MY CREDIT REPORT AS IF THOSE ISSUES HAD ANYTHING TO DO WITH ME NOT BEING OFFERED A PAYMENT PLAN. I KNOW THAT AS A BUSINESS OWNER, I NEEDED TO PUT MY COLLECTION EFFORTS INTO THIS COMPANY I MIGHT AS WELL CONSIDER MYSELF SPENDING VALUABLE MONEY FOR NOTHING. I MEAN MY BILL IS OVER 5 YEARS OLD AND CALLED IN WITH MONEY TO GIVE THEM AND THEIR ATTITUDES EARNED THEM NO MONEY AT ALL. INSTEAD OF SIMPLY APOLOGIZING FOR NOT OFFERING ALL AVAILABLE OPTIONS AND ATTEMPTING TO GAIN A PAYMENT, THEY OFFERED EXCUSES AND NOT ONE APOLOGY. BUSINESS OWNERS RUN!!!!!!!