State Bank Mortgage in Augusta, GA

Frank Lee at First Bank Mortgage was great to work with. He was extremely professional, helpful, honest, and patient. He answered all of my endless questions and provided the lowest interest rate. The service at First Bank Mortgage can't be beat. Unlike big banks, an actual person will always answer your phone call. You can't go wrong with Frank Lee and First Bank Mortgage. Support a local business and give them a try because you have nothing to lose.

The loan officer didn't bother to tell us that a conventional loan would only allow up to 3% closing cost from the seller and our seller had agreed in the contract for an amount that ended up being 3.5%. Never were told this would be an issue. We walked into closing with the check for our portion as we were told by the loan officer which agreed with the home contract and sat down to proceed with closing. Then the lawyers office received a fax with "corrected" numbers that left us responsible for an additional $1300 needed to close. You'd think someone who writes mortgages everyday would know the rules required by the underwriter but if you did make an mistake a phone call to your client apologizing and explaining the situation would have gone a long way. Never got one, never heard anything back from them- they got their payday and it's obviously all they care about.