USAA in Tampa, FL

Ive been with USAA since 1996.I have NEVER had an issue with them in person, via phone or in any other capacity. They were so kind when my husband was killed. I wouldn't use any other banking!

Per my experience with Tasia. My newlywed wife my I called at around 8PM to set her up on my account. She made it seem as if we had known each other and was so polite. The process was quick and easy, she set up my wife's new checking account and set her up with a credit card.(All by our request, she never hackled us to get something we didn't want) She made the process so fast and easy and within 7 days we will have new cards all of our finances will be merged as we requested. I could not as for a better company when dealing with banking. They have always made my life for the past 5 years much easier whenever i have a question or a problem. Again, Tasia, Thank you so much for making our lives easier.

For well over 10 years I had USAA as my Primary Auto Insurer. I never thought about doing a price comparison with any other Insurer because I assumed no one would come close. However, early this year I sat down and did a comparison and was shocked to find my premium was about 40 Percent lower with another Carrier. Just to be sure, I called a USAA Rep to compare the coverages and it was identical. Even my Deductible is lower now. I'm glad I checked. I've been over-paying for so many years and I feel ripped-off. I actually feel as though they owe me but realistically I know this is not possible. Aside from this, Banking and use of technology is awesome.

They have employees that have pending fraud charges with the Tampa police dept. and still have them managing people personal financial information. How is this even possible?? Why would anyone trust a bank like this..

I have been with USAA since 1998. 2017 marks my peak with them and so disgusted this experience has been that leaving them and forgetting about them is the least I could do. I have a vandalism claim through which the claim adjuster is never available, damages are listed discriminately. Finally, they case becomes a ghost process as they just stop providing any information. Thank you for making discovering how much higher I was paying in insurance with USAA.