Wells Fargo Bank in Palm Bay, FL

Petfecto

Not my favorite Wells Fargo location...

Ever-Changing "rules" (I visit the branch for what should be a simple money transfer to another Wells-Fargo account holder, and each time, they require different information and documentation). Personnel give you their business card(s), then their voicemails are always full. When I leave a message through another person, I never receive a call-back. If "customer service" is their stated core-competency, they are fooling nobody.

Rushed from work to make sure I made a deposit before it closed. I made it with 10 mins to spare and the Green light still on but there were two cars ahead of me in the drive thru. The light turned red before the car ahead of me drove up to the window but they still helped him. When one drove up, I was turned away being told the bank was closed even when I made it on time. I was furious. Maybe they would've actually gotten to me if they didn't take forever for each client. Each time I go, a simple deposit takes at least ten minutes. That's just ridiculous. Whenever I go to BoA, they take two...tops!