Pen Air Federal Credit Union in Pace, FL

Terrible service! I've never had a bank deny me change for larger bills! What an awefull policy and terrible customer service! I highly recommend taking your business elsewhere.

Awful Service. The company that I work for has an account there, I was in desperate need of change to run the restaurant that I manage. After waiting 30 minutes in the line. I get to the window to get change, they refused to give me change. I was driving my company van, in my company uniform, but because I did not know the account number, they refused to give me change. I will personally never get an account there based off their lack of customer service.

My husband and I love banking here we have three different accounts and we are treated so good .. the staff are extremely nice and polite. They go the extra mile to assure that we are very satisfied. Thank you Pinair

I recently had car trouble. Had to get proof of deposits for 3 months and get a temporary check. I needed to do a payday loan and was completely broke. When I got to this bank that I have an account with I was told it was going to cost me $10.00 per month of my history and that the temporary checks cost like $3.50 each so I needed $33.50 in order to get the paperwork needed to get the payday loan to fix my car. I was completely broke because it cost me my last $10 just to get a ride to the bank. I can't believe has a single sheet of paper costs $10. How money hungry is this bank?

Personal service, always a smile. No fee checking. Mobile app.