Albertsons Employees Fed CU in Orlando, FL

The staff are wonderful. They know my name, I know their names, i love it. I have been working with this location for 30 years for sure. have had several car loans, credit card and currently my home loan is with TruGrocer. I feel totally blessed and am grateful for your staff and your services, it has been a wonderful stable positive experience. Thank you.

Horrible customer service on the phone with this staff! 3 times I've called only to feel like I'm really bothering them. Sherlonda? NASTY!! NASTY!! NASTY!! RUDE!! RUDE!! RUDE!! Branch manager Denise another fine example of customer service. Not listening to one word I'm telling about her employee. She went through answering my questions couldn't wait to get me off the phone... then hung up on me. Must be 30 years with this credit union. 17 years with Albertsons. 37 years in retail zero write ups. What has happened to these unfriendly Tru grocer employed? The Fullerton office knows who you are when you call and if they don't know who you are..your treated with kindness. The Boise office the same way? I always use the 800 number but since the menu and has changed I has a few simple questions. The Florida branch opens up early.. NEVER AGAIN use these RUDE so called ladies for any help! They're to busy and don't give a damn about you or your banking questions!

Have been with this credit union for two years now and Always recommend them to others seeking better financial stability. Vicki is an amazing employee here and is the biggest reason I stick with this Union. They operate effortlessly to provide the best service to those of us miles away from the main branch. They answer any and all questions as well as provide excellent assistance and go the extra mile every time to find solutions to all problems.