Wells Fargo Bank in Naples, FL

Very unhelpful. All about the money.. Customer service is second to getting paid. Not that it should be surprising.

Customer service at the Rattlesnake/Tamiami branch is phenomenal.

I honestly don't know why you guys have customer service.. Y'all don't even deserve one star .

Horrible customer service. Horrible. I work in customer service and I was appalled. The apparent MANAGER (Tina) started getting rude and telling me I was wrong and said "I don't know what you're doing wrong but our system is correct." She offered no help for me when I was having a problem with my accounts. She told me I was being rude and causing a scene when I was sitting quietly waiting at a desk and talking normal (I have a very light voice) because I was disagreeing and not understanding what she was trying to say because it did not make sense whatsoever. I don't think their system is accurate and it was taking my money for no reason at a point in time. The clerk (Evelyn or Eva) helping me even agreed with me until the "Big Boss" Tina became involved. I was left very angry/irritated. I work hard for my money and I do my best job at work. So I expected the same from any business I go to... especially a bank. Do better Wells Fargo and I hope Tina is spoken to...