Regions Bank in Mary Esther, FL

I had the best experience today. Kacie and "the new guy" rock!

I think it is ridiculous that you cannot speak with an ACTUAL person at the bank over the phone. ESPECIALLY when there are no prompts that provide you with the service you need. Here's a thought, I work a job and the bank hours of operation, my goodness, the same hours I have to work...hhhmmm. Also, it took almost a month, me calling the local branch and corporate, and physicaslly coming in 3 times to get a new debit card!!?! Regions is good and all, but I'm seriously just going to start stuffing my money in the mattress. Your .0001 percent interest rate isn't worth it. Peace

Need more tellers on staff. I come in 3-4 times per week. 1 teller at the lobby and one at the drive thru is not acceptable. I should be able to stop in, do a deposit and be out within a few minutes. My usual wait time is 15 - 25 minutes in the lobby. Stop sending all your good tellers to other locations.

They closed my accounts because someone gave me a fradulent check and charged me a fee of $15 they said that Im responsible for what i put in the bank i think they should be looking for the ppl that are "making" the fradulent checks instead of holding the presenter accountable i even offered to help because i had some info on the issuer the point is i had several other transactions and no other problems there. Sorry for the rant but until no one is left at their bank the bank will keep doing these unprofessional things. The Mary Esther branch is not where this happend btw it was the Ft. Walton branch but anyway as of now i am holding all Regions banks in the same light as I am unaware if each branch holds their own rules on various issues.