Consumer Real Estate Finance Co. in Fort Lauderdale, FL

My husband and I have had a very good experience with Consumer Real Estate Finance Company. Specifically, our loan officer, Kyle Matthews, was a pleasure to work with. He answered any and all questions and was very informative. He always returned my phone calls quickly and kept me updated via phone and email. Things were always handled professionally and he made the process easy and stress free.

I can't even begin to explain how awful this company is. It takes forever to get anything approved. Two days from closing and they are telling me I needed to already pull money out of my 401k for closing. I was never told to do so. I was waiting on them to send me a good faith estimate on how much I needed to pull out of my 401k. And I get a call 2 days from when I was originally supposed to close saying I need another bank statement showing I have the funds in my checking account for closing. I asked the wonderful phone call dodging Beth Carlin when I was told to pull the money and she stated that she told me in email when to pull it. I asked her to forward me that email. She didn't. She couldn't. Turned in a 60 day notice at my apartment so I wouldn't have to pay out my full lease, which ms Carlin knew about. So if it doesn't close by the 25th of April me and my kids will be homeless. This company doesn't care. They are awful. There quality control takes three days to look at an approve anything. And they won't find all the mistakes in something the first time. Once they find something wrong they want that one thing fixed then review the rest of it. Worst company ever! 60 days in and no approval!

I had the pleasure of working with this company and we just closed! Talk about happy buyers! And seeing a new homeowners happiness is the most important aspect of this industry. The lender I worked with was not only hard working but also dedicated! Thank you all for your business, and I look forward to working with you again in the near future!

I would like to thank C.R.E.F.C.O. for making it possible for me to be a homeowner. Elijah,Gwynne, and Catherine did a great job. They are very good at what they do. I was a challenge for them and they came through for me and my family. Elijah was very thorough, but said it would be worth it in the end, and he was right. I thank you, and my family thanks you. God bless.

Jack Graves and his team with Consumer Real Estate Finance Company are the best. I highly recommend them. As a Real Estate Agent, I know the importance of having a great lender. This team kept everyone informed on the mortgage progress daily and we were even able to close on the Buyer's home ahead of schedule. When closing, the closing Attorney and Listing Agent commented on how impressed they were with the level of service provided. Thanks for the great service Jack. I hope to work with you and your team again in the very near future.