Community First Credit Union in Fleming Island, FL

I bank with them and they have great customer service and banking system.

This branch is the worst. Customer service representative Denise waited on us and she was so incompetent it is a shame. She was not properly trained because she knew nothing about the IRA she opened for me. She left my id in the copier. Another employee found my license and called my spouse, not me. Denise calls two days later and leaves a message never apologizing for her incompetence and making it seem as though she left a message on my voicemail previously when she did not. She failed to complete a of the proper forms to process the IRA. After requesting to speak with a manager I was told she was new as if that is an excuse to screw everything up. Excuse after excuse from the manager and suggestion that I contact customer service or go to another branch. I think I will because this branch is the WORST!!!!

I love this bank! It can fit any needs. The service is very nice and the staff is so sweet and polite! I have my business and personal account there. Everything works perfect and I should not worry much about anything. Thank you for your service)