Wells Fargo Bank in DeLand, FL

Multiple bad experiences cashing customers checks at this bank. Also the daytona branch. Bad attitude and false answers. The process changes depending on the employee you get. When my customer had to show up to the bank, he asked to close his account, they asked him to wait in another line. I no longer accept wells fargo checks.

This location is sucks. It is the absolute worst bank ever! They are so stupid and do not care about their customers at all. I've gone there multiple times and had to go through about 10 different people to find out what was happening to my money. Then when one day o got so sick and tired of having it in an account, I asked to close my account. They were mean gave me a terrible attitude and no one wanted to close my account the manager asked why? And I was like Look, it's my money I want what's left of it and I'm closing my account, end of story." Finally got it closed, came back on another time with my mom, and they gave her heck and were so rude. No one wanted to take accountability for money that she transferred and they must've put it in someone else's account. We've been with these idiots for 30 years, and have been nothing but loyal customers...but the way they have treated us here at this branch...NEVER AGAIN. We're going to get another bank, and I suggest anyone else banking there, get while you can. Huge disappointment to the Deland community. You people have no manner no education no responsible compassionate tellers and no Conscience!! You disgust us.

If you receive Gloria as your teller or business advisor get out and go to chase bank. Worst service I have received at a bank.

Every time I walk into this branch I never know what I am going to get into. The “personal bankers” are often uninformed and act like they have not been properly trained to assist customers. An example of this is when I had an issue of missing money from an inherited CD placed into an IRA. The IRA account manager at first could not give me a straight answer and after repeated questioning finally said it was taxes. Later I found out that it was a projected market value of CD, so no money was missing at all. The account manager doesn’t know this? He never gave me the right answer and in fact, gave me a false answer regarding the taxes. Eventually I will move my money out of this sorry excuse for a bank.