Advance America in Crestview, FL

The service was less than poor, it was down right horrible. When I went into your place of business to inquire about a payday loan in Crestview, the customer service representative informed me of the required documents and paperwork. I requested to have a copy of the application to fill out at home, She told me it was not allowed, the application had to be filled in their office. When I returned with the required information I was asked to take a seat. The CSR handed me an application and started asking for addresses, phone numbers, references, relatives and more. Who in the world keeps all that information in their head? Have you ever seen your application? It can only be one of two things, either the CSR needs retraining or your organization is in need of new management. I left and will never return. Alan L. Sampson Crestview Florida.