I'm using Chime, this bank is horrible the customer service is terrible I been calling and they don't know anything they lied to you and the dispute team is the horrible as well.
micheal lee | 2016-05-15 19:54:02
My experience with The Bancorp Bank ever since I signed up to the PayPal prepaid debit card website has been amazing. Reason is because I receive my money transfers alot faster then most local & worldwide well known banks.
Sabrina Lamourt | 2017-02-06 19:10:34
This has been the WORST customer service experience EVER. I received notice of an open IRA and sent in all the paper work to have my funds transferred and after 25 business days, the account is still open and the customer service team is giving me the run around. I have yet to receive my funds or a proper explanation as to why the task has not been completed. This is the worst company I have EVER dealt with.
Craig Wiman | 2017-03-14 15:18:32
Update - I found an email address for somebody in the Delaware headquarters. I sent him a very lengthy complaint letter outlining the entire disaster I had been going through to get my money back from them. I received a reply back saying that he would look into the situation. That didn't sound very promising, but I did receive the check within 5 days of getting his reply. I'm glad the situation is over, but I'm leaving this 1 star review. I hope this helps others in the same situation! RUN AWAY from this place! A previous employer (without letting me know) rolled over my IRA to this company. I quickly faxed over the form to get my funds back from this company. I called them after waiting for 24 business days (processing/mailing time) to find out about the status of my account. I was informed that they had my paperwork, but nobody had started on it yet. Calling their toll free number is a PITA! It is definitely overseas. It is hard to understand what they are saying. And the phone line has constant static and continually cuts out. This company has the WORSE service ever!