Superior Exchange Gold Buyers in New Haven, CT

I've always been treated fair at "Superior" I'm usually on the pawning end of my transactions there. I feel very secure on the fact they're giving me their top dollar on pawns. If I'm in need of money, I don't bother shopping things around -the various pawn shops-I just go straight there (to superior) because I'm THAT sure these guys are above board. Also they've been pretty forgiving when it comes to Being late on a payment now and again, which is rare these days (for any pawnshop to show compassion) This probably seems like it was planted by the owners, but I can assure you it was not. I'm a regular customer. Oh and btw, they have a ridiculous amount of musical and pro-audio gear for sale. Enough to make your very day musician salivate.

My favorite pawn shop,I find great deals and the are very knowledgable.

All I can say is customer service sucks. I have never in my life been talked to so bad as a customer just for asking a simple question. How long will it take for a repair so I can know whether to leave it or come back? Every person behind the counter lacked customer service terribly. I felt embarrassed that I brought some one there, in the past they weren't that bad a little rude but today, was over the top. Then while, leaving a customer stated how they felt in regards to how he was being treated and they (and yes the customer had a foul mouth) but they followed the customer to the parking lot to talk keep the conflict going that was the most unprofessional thing I ever saw from a business.

They are professional and courteous. I don't trust anyone else with my purchases they treat you like family

Went down there so get a price on a piece of jewelry... Was told that they offer the highest amount on gold etc..... The guy offered me $500 for a sell ...Wasn't to happy with the price so brought the piece to Goldstein a in West haven...They gave me $600 and that was just on a pawn!!!! Not going back there again to try n sell jewelry