Hartford Healthcare Federal Credit Union in Hartford, CT

I applied for a loan from this bank, and they told me they would have an answer for me by the end of the day. Three days later I gave up. It has now been three weeks since I paid to join this bank, and I still have not heard a thing. They were impossible to get over the phone, and were very inconsiderate once you got them. They put off opening emails that the requested at 9am to right before closing when supervisors had already left. For a business that is supposed to cater to very busy clients, they do not respect the time of those clients. I was very disappointed with my entire experience with them, and wish I hadn't wasted my time.

Terrible customer service etiquette. Applied for a loan, response time was very slow. Tried calling every department to do a follow up and there was never an answer.

I have been with them for more then a year. They offer many different services to their members. I applied for a personal and auto loan and i recieved responces within 48 hours. LOVE THE SERVICE ROZ FROM 80 SEYMOUR gave me. wonderful in everyway. Thank you so much