Warwick Insurance Agency in Brookfield, CT

Have been using Warwick Agency for ALL our insurance needs for 32 years and counting. Charlie and his staff are the best (not to mention his four-legged mascots)!

I came home late one Saturday night in February 2011 to find that I had an ice dam that was leaking in through my bathroom window sill. It was too late at night to do much, so I kept sopping up the puddle, and doing my best to minimize the damage. Eventually, the cold outside refroze the moisture and I was able to go to bed. The next morning, I had no idea who to call or what to do to resolve the issue. I'd met Charlie Harrison a few times at a networking meeting, and he'd recently spoken about ice damage and what to do. So, I shot him an e-mail early that Sunday morning with a subject line that read "If you read your e-mail on Sunday, give me a call!" Immediately my phone rang, and Charlie clearly walked me through everything I needed to do. His calm responses and positive attitude made me feel as though everything was going to work out alright; and thanks to his guidance and connections, it did! That would all be a great customer service story if he were my insurance agent. But at that point in time, he wasn't! I was simply someone he knew that needed help. I didn't even know the name of my own insurance rep anymore. So, Charlie quickly became my new one!

We have both our auto & house insurance with Safeco and we are always assured of excellent service by Charlie and his staff. It is such a pleasure to deal with "real" people instead of automated systems. We recently called to have a newly purchased car insured and were met with friendly & efficient service. Charlie made sure that we had sufficient coverage and took care of everything with the dealer. We have confidence in the Warwick Agency and their handling of all our insurance needs.