Air Academy Federal Credit Union in Monument, CO

Very friendly staff, I use them as part of shared branching - I'm not a member.

The credit union sold me a terrible extended car warranty, I paid almost $2,000 for the protection of the warranty, and the warranty company refused to cover anything that went wrong with my car. I financed three cars through AAFCU. When their warranty company refused to pay for items that were clearly covered, AAFCU did not help me or back me when I needed them the most. They lost, what would have been, a life-long customer.

The staff here is unbelievably friendly, but if you are doing business through the co-op, go to your bank. They have multiple holds for different times for 1 check. I'm sure it's probably protocol, but if you need your money, skip this convenience. My paycheck is slowing being released to me in small chunks, we can't pay our bills on time this month, we can't pay our car payment, I can't go grocery shopping, and we can't buy Christmas presents like we wanted this weekend. These holds were never explained to me when I made my deposit, it has truly impacted our lives negatively for simple convenience. Goodness knows when we'll receive our money, hopefully we have no emergencies come up.