Premier Members Credit Union in Louisville, CO

Hey said that they are open on Saturday @ 9 but they were not so i sat in my car for 30 minutes waiting. Thanks for wasting my time.

If I didn't have to give them one star I wouldn't. Very rude staff. I have an account with there affiliated bank Premier Members, and was turned away by this branch. I've banked here several times and upon asking for change I was turned down based on how I look!! They refused to give me change because I have dreadlocks and I "probably" work at a dispensary. Is this kind of blatant steroityping still allowed in this country?? Needless to say, I'll be reporting this to the BBB and contacting there offices.

I had a very bad experience in this branch with one of the employees. She was rude and not helpful at all. I was sitting in front of her and she did not acknowledge me for couple of minutes. I asked for more information about IRA accounts and she simply handed two pamphlets ( not saying a word). I asked about the fees on the account and she said "So you didn't go to our website and read it?" I replied NO. The first impression is very important and I got a bad impression from her. Later on another employee took care of me and she was nice and greeted me well. So I'm not saying that all of them have no customer service skills but indeed that person who is in charge of IRA accounts need to work on her skills.

I have never had a bad experience with this bank, during the merger they were a little confused, with good reason. The only credit union, and bank, for that matter, that would approve a car loan for me and help me reestablish credit, thanks Premier!