The drive thru is extremely slow. The staff inside also reflects hesitation in delivering customer service. Overall I'm unimpressed with this operation. I get the sense that they do not appreciate their customers. If you must use Bank of the West, the Swede Gulch location delivers much more friendly and expeditious service.
A Google User | 2009-06-29 01:55:22
I live right near this branch so I opened an account here. For even the simplest transaction, t's worth the 10 minute drive to the location near Home Depot and Wal-Mart . I don't know what the story is with the Evergreen Branch, but it's usually like walking into a bank in a third world country. There may not be anyone on line for a teller but they still make you wait a long time. Even the ATM machine is often out of envelopes. The service at this branch is just plain poor.
A Google User | 2012-03-06 02:30:33
I for one completely disagree with the lower comments. This branch overflows with friendliness. Everyone knows you by name, and I am always thanked for banking with them. If I were to open up any new accounts it would only be with Bank of the West. Thank you for your years of great service.
Mena Snyder-Hecker | 2014-10-30 06:50:02
My father banks there and is blind and older. The bank mgr. Scott and his staff have been 'wonderful" in helping my father. I and my father, are extremely happy with the banks Customer Service! I would recommend them to everyone! THANK YOU! It is tough enough on him and they and Mr. Purcell make life easier for both of us!!!
Penny Randell | 2017-02-17 22:27:31
I totally love this bank. Everyone is so friendly. I sure lucked out.