Premier Members Credit Union in Estes Park, CO

The map is wrong.... The location is in the Safeway parking lot between liquor store and ups store.

Worst customer service I have ever seem. Manager Debbie, Sandra Desanti, and Barb Bibler have held a grudge against me ever since I sued a Defendant in civil court last year. Defendant was found to be in possession of my account statements, told police she got them from the bank. Bank manager was very uncooperative and downright nasty when I requested the bank's written policy on releasing account information to third parties. Defendant had also altered a document that I filled out and had notarized by Bibler. Ultimately, I had to subpoena Bibler to produce her notary log and the bank's written policy about releasing account information to third parties. Bibler showed up at court with a deplorable attitude and wouldn't even speak to me. This week I went to the bank to have a Proof of Service court document notarized bu Sandra Desanti and she flat out refused me that public service which she has done at least 30 times in the past. Despite being 64 yerars old, disabled and struggling into the bank with a cast on a broken foot, Desanti told me to go across the street because there was a notary over there. A formal complaint has been filed against her. I was a customer of this bank for over ten years and I have now switched to Bank of Estes Park. BVCU employees mentioned above were the most unprofessional and ignorant customer service people I have ever met. Avoid doing business with this credit union.

Best customer service Ive ever had. They treat you like a friend, not just another moving body they have to deal with. They go out of their way to make sure you are taken care of. Far beyond what is normal. Chelsea, Barb, and Julie are just the names I know, but they are amazing and so is everyone else. Free checking too. I will never bank with anyone else, as long as I can.