NOVA® Home Loans - Colorado Springs Office in Colorado Springs, CO

I picked NOVA home loans strictly based on Google reviews and I am glad my wife and I made the decision to use them. Jim Braverman was our loan officer and he did an outstanding job going above and beyond on multiple occasions to ensure the closing process went smooth on our end. The overall process lasted approx 3 months and Jim would frequently call to ensure everything was going well in our life and to check if we needed anything that would assist us throughout the process. Unfortunately, there were some issues with the title company during the closing process (not selected or in anyway affiliated or endorsed by NOVA; selling agent selected) but Jim took care of the issues immediately and kept the issue from escalating, which could have caused additional stress during the moving process. I would not hesitate to select NOVA as our mortgage company again, and I have and will continue to recommend Jim to anyone looking to procure a mortgage.

From start to even after purchasing our new home our experience with NOVA home loan has been horrific. The "over estimated" how much our home would be so our loan was for a higher amount than what it was actually worth. In doing this we had to jump through hoops just to get our money back. Now, even after already moving into our home, they don't allow electronic payments because they just sell your loan to a bigger bank 2 months down the line. Since they don't allow automatic payments for a online service, you have to send a check. I sent my check at the 1st of the month then called at the 10th asking why the funds still haven't been taken out. They said they would look into it and get back to me, they get back to me on the 15th, when the payment is due or I get a late fee, stating that I need to call their automated system, that they don't have the number for. Before I forget, get ready to redo your paperwork a million times for your loan, they will lose your paperwork over and over again. If you can, find another company.

NOVA was great from start to finish! Mandy Roderick was so patient with our situation and was so informative. She was quick to respond, answered all questions and there weren't any surprises. Highly recommended.

Mandy Roderick and her team were extremely helpful throughout the entire process. As first time home buyers my wife and I had a lot of questions. Mandy and her team were there with an answer whenever we needed them. I would recommend the Roderick team to first time home buyers as well as seasoned homeowners looking to buy.

Wendy Ring and Jason Twitchell at Nova Home Loans are phenomenal to work with. They have built a stellar team that I highly recommend!!!! They have truly made the home buying process simple for so many people. Wendy is working with my mom and has gone ABOVE AND BEYOND! We are so thankful for you Wendy! Thank you NOVA for all that you do!