We worked with them to purchase our second home and went with Alterra due to our realtor recommending them. If you have other options don't use them!! Our first time using a mortgage company to purchase a house and was an interesting one, yes they pre-qual you in matter of hours. But once you have your pre-qual takes longer than normal to get everything in line. They did work their butts off to help us close on time, but only after our mortgage rep did nothing and we complained and only worked with the area/branch manager till we closed. And a month later after all the headaches they sold us to a JOKE of a mortgage company - Capital Mortgage Services just to push us off and not deal with us anymore. We will NEVER use Alterra again! I suggest if you have other options to research them and steer away from Alterra.
Crystal Piercy | 2017-01-24 22:06:22
Jeremy and his team (Amy, Alyssa, Daryl, Chris, everyone) are phenomenal to work with. They have truly made the home buying process simple for so many people. They have built a stellar team that I highly recommend! Thank you Alterra for all that you do
Cassidy Jones | 2017-01-25 02:16:41
Alterra Home Loans and their team (Amy, Jeremy, and Alyssa) is the best mortgage lender in Colorado Springs! As a local Realtor who works for the largest brokerage in town, I send my clients to Amy with Alterra because I know that they will do everything in their power to get the job done and treat buyers with dignity. They are always responsive to my clients and treat each borrower with respect and urgency. All too often, I have seen buyers who decide to go with large banks for their mortgage and are left hung out to dry. Never will this happen with Alterra! Alterra is knowledgeable about all types of loans and they always stick to their deadlines. If you want top quality service and the best rate call these guys. They know their job better than anyone else in town!