Wescom Credit Union Branch in West Covina, CA

This credit union is great, got my first credit card, car refinanced and very helpful staff.

I just love my branch.

Bad customers service... I got to their door at 3:59pm on Saturday and the guy said they are closed at 4:00pm. I told them I drove more than 15 minutes to get here, and I need to cash the check. He asked me to use the ATM, and I told him that I don't have an account, but need to cash it. He just closed the door. I understand they wanted to leave early for the weekends. Common just use some common sense, and if a customer is at the door within a few seconds late, you just send them home. If my time clock is 3:59pm and I am pretty sure I am within a few seconds different since I use the time server which is very accurate. I wouldn't visit this branch at all if they have more branches nearby cities like other banks such as Bank of America, Chase, Wells Fargo, Citibank, etc.

I've been a Wescom member ever since I was in elementary school and I've loved it ever since. I haven't had a reason to ever want to switch to another bank. I love Wescom's services and their super friendly and helpful staff. I've always had pleasant experiences for any type of interaction I've had, especially the West Covina location, which is the branch that I've been going to since I was a kid. I just wish that there were more locations; the locations are few and far in between. If you live nearby, I highly recommend Wescom to be your premier finance institution.

ATM always available 24 hours a day, seven days a week! The best part is they have 2 ATM's, so if one is down you still have another to use (which I have done more than once). Plus their outside in well lite area with very little foot traffic early mornings. So I feel safe. I have never used the Credit Union itself though. I'm strictly rating them in the easiness, and safeness of ATM withdrawals.