U.S. Bank Branch in Stevenson Ranch, CA

I'm not sure if people in this bank use common sense or its just one of the teller doesn't have one ... Went to to change my name on all my accounts as per instruction by customer service and bring my documents as proof ... I have the court order legal name change with my naturalization certificate and temporary Dmv drivers license but she said they will not accept it ... Because it's only an updated Dmv card and passport with my new name is accepted ... Are you freaking serious?! My passport my Dmv card even my social security is based on the naturalization certificate as proof and they don't accept it?! Get outta here! Almost closed all my account do business elsewhere! This is the only bank that has me go to a branch and had this stupidity happen! Chase accepted what I have! Bank of America just asked me to mail the documents! Even Amex just asked me to upload the document including discover ...