Chase Bank in Santa Maria, CA

Terrible service every time I come to this branch.

Very Nice Bankers. Ordered Checks I am new to the area they made me feel at home.

Horrible service. I came in Wednesday, January 20, 2016 9AM to cash in a large check. The teller declined to put it into my account because it looked 'fake' and asked me to go to Wells Fargo to verify that the account holder had funds in their account. This was financial aid money and the check holder was obviously state funded check. It was a check from California State University, Fullerton. If you really think a check coming from a public university is fake I don't think you deserve to work as a teller. What I found more inconvenient was that the teller wanted a signed note saying that the check was certainly a real check from a Wells Fargo employee. I went to Wells Fargo to get it verified as they said and the tellers joked at Chase with their ridiculous request. They offered to give me cash for my check with no fees. With that said I opened a new Wells Fargo account and closed out my current Chase banking. I am glad this incident happened as I wouldn't have moved to Wells Fargo if it weren't for this experience.

Good bank and good service, but be prepared to wait and wait. There are six service windows and there has never been more than one or two people working

I recently went and talked to Guillermo Valdez and he was amazing! The service was great and fast too! I recommend going in early like I did and there is no wait. We talked about the benefits of Disney with a Chace account and I was super excited! Haha really nice banker.