This page contains all information about California Check Cashing Stores in San Pablo, California (CA), including address, website, phone number and reviews
Ebonie Johnson | 2016-09-16 04:07:39
Ok so I usually get ok / good Customer Service from the current employees here at this store. I visit here like 3-4 times a month usually. So I guess I'm a regular? But TODAY unfortunately , I Experienced HORRIBLE Customer service at this Store from MARIA (older-heavy set lady) , she was rude as soon as I walked up to the window. She definitely had a rude demeanor and energy she was giving off right away as if she hated her job or even me (even tho I don't know her) even another customer spoke up about it when I did. not only that but every time I go there to western union money to same place that is already associated with my file in there computer system, it take less then 5 mins for the reps to process my transactions she took 15-20mins( no one was in line either) because she stopped in the middle of my transaction to open up side door for a delivery guy (and took her time unconcerned with my time) when there was other employees chilling in The back ? Really! ? But the girl helping a customer right next to her (which she was closer to door also) did not stop in the middle of her transaction when helping her customer ? So why did I get mistreated? So I politely said "can you please next time finish my transaction before you help someone else "? And the customer next to me , leaned over towards Maria and said the customer is right ! And she gave us attitude and brushed off like we was in the wrong !!?? I also currently work customer service so I know and get rude customers all the time or have home problems but "our" job requires professionalism at all times and Maria might need to be Re-trained or be talked too because honestly, for her age it was ridiculous the amount of disrespect she gave me when I'm a continued paying customer and gave no attitude. Just really disappointing ! I hope she figured it out. I will be back and give update on any improvements!