Union Bank in San Gabriel, CA

Union bank sucks

Union Bank's website online banking and mobile platforms are the biggest joke on the planet. For the last 2 weeks, I cannot access their website at any time. I continue to be able to depend upon Wells Fargo and Cap 1, but NOT Union Bank. This is ridiculous! I can't even check balances or pay bills. To make matters wors, when my husband and I went into the branch last month with the same complaint, the person(male) who assisted us said, and I quote, I can get on just fine. Yesterday, my friends husband informed the bank manager who told him that they are aware of their website problems. So now we were even lied to. I am really not feeling good about this company anymore. I highly recommend Capital One or Wells Fargo. At least their websites work on a daily basis.

I just wasted my time. I recently went to this Bank to cash a check issued by them. Due to their 2016 policy they no longer cash checks unless you have a account with them. This policy is irrational, the check says Union Bank with their logo .I could understand not cashing another banks check but this one was issued by them.