Bank of the West in San Dimas, CA

Really regret getting an auto pain with this company!!! Don't make the same mistake I made folks!!!!

Biggest mistake was getting two loans through Bank of the West. In the last year and a half, this branch has successfully screwed up my accounts 3 times. That doesn't include how rude and condescending a few of their bank tellers were even after realizing their own error. To top it off, they try talking me into opening more accounts with them even after I express my hatred for them. Idiots.

The Bank of the branch in San Dimas when building it made a ATM put in the front of the branch that after hours you needed your ATM card to get in. it is well lite however the front door does not close because of the hair made the door not close. Having spent a bunch of money putting in this secure, will lite. card need to gain access. The door has never been properly reinstalled. The need for the ATM was taken out all because a door would not properly close. The expense that it took to build this ATM room in the front of the bank and they can't get a door repaired. Get on the back of the builder for pete sake and get them to do what it took to get the door to properly close. What Is so hard about that to do. All that money spent to create what I thought was the finest secure ATM is now just another one that might as well be on the outside of the bank like all others. To watch it be taken apart did not make any sense after spend what ever it cost to build on to the front of the back makes you wonder what other stupid decision they are backing. I wonder.