Check Into Cash in Redwood City, CA

I have been a customer for a couple of years now and have had great service until now. Now it has really gone down hill the person running the store Kara I think her name is has and is continuing to ruin the reputation of this business by her incompetence, lack of ethics and responsibility. This store is to be avoided now due to this person I believe her mistakes and incompetence are not by accident because no one could possibly be that stupid. Avoid this store! I will take the necessary steps to have this person fired or at least relocated.

It is Saturday 8/20/2016 and it is about 1:09pm and there is NO ONE in the store at this time. The store is actually closed, but states online and at the store their business hours for Saturday is 10am to 3pm. There is no one inside and we have waited 30 minutes and still no one has showed up. This is extremely upsetting and it is wasting our time. I hope the person who is irresponsible and cannot show up to work on time or open a store does receive disciplinary action. The corporate has been contacted at this point, a mountain view location has been contacted at this point and now their district manager is aware. As soon as I take care of my loan here I do not wish to use their services any longer.

If you need a great services come here!!.. I've been coming here for a few years and there have been many different faces but Kara runs the store now and she is fabulous. She really helped me when I needed it and is super sweet. I've never had an issue and neither has my husband since we've been coming here. She really goes out of her way to help her customers. I definitely recommend this place for loans and other services.