Pacific Service Credit Union in Pleasant Hill, CA

So this bank is OK in the fact that they have some great perks to banking with them. Such as the ability to use any ATM at any bank and not get charged for your withdraws and they even give you back the fee the bank charges you for using there ATM automatically which is super cool. The bad side of this bank is the over all general demeanor of that staff that run it. When you go there they make you feel more like an inconvenience then a true member. I have went to a couple of there branches this one and the one on Clayton. Both sites the managers sit in there offices and glare at you I even had to go into the office of the contra costa branch and had to knock on her open door cause I felt awkward and she still never stood or acknowledged me only looked at me? I mean stand up it goes a long way at making people feel welcome and a smile would be nice too. I thought it was just this branch with unfriendly attitudes but sure enough after visiting the Clayton one it was confirmed this is a corporate attitude not just a Individual branch. But again I will say if you never need to look at anyone in the bank it would be a great fit (direct deposit customer) I love this bank for its perks just no so much it's attitude.

Best financoal institution I've ever dealt with.

I wish I found this credit union sooner! I opened an account with them when the US Bank and Lucky's closed in downtown Pleasant Hill and it was a hassle to get to the mall location. I never wait long here, the tellers are very knowledgable and nice, they can print out a lost ATM card immediately, you can use a number of credit unions if you're out and about, and they have a coin machine in the lobby with no fees for credit union members. They even volunteered to reverse 2 overdraft fees for me when I hadn't been offered the option of declining charges if I didn't have the funds in my checking account. They are awesome!