U.S. Bank Branch in Placentia, CA

I had a terrible experience with this bank. I have never been more embarassed and hassled about getting my own money. Terrible business mentality. DO YOUR BUSINESS ELSEWHERE! YOU HAVE BEEN WARNED

Counting money and math are not their strong points here. They short change you and then deny it. Nothing you can do. Point it out to them and they make fun of you as if you are trying to rob them. No apologies no looking into it. No point talking to the branch manager, she'll just say that she saw the whole transaction. How could she when she is helping another customer at the same time? Was talking to a couple of neighbors after I got home and they say that they would never go to this branch again, either. They too had a bad experience there.

HORRIBLE CUSTOMER SERVICE!!! This place is a joke been banking with us bank for over 10 years and this guy mike alcaraz tells me he cant help me because im not a regular and he dont know me and maybe I should go to my original branch and see if they can. Def gonna have to start banking with a new bank

I just went there. It's supposed to be inside the Albertson's but it's not there anymore. It's some kind of Alaskan bank or something. Just so you know.