Wells Fargo Bank in Paradise, CA

Helpful and considerate in setting up my business and personal accounts.

Teller Jesse was extremely sociable, complimentary, and very eager to please. I can honestly say I have never had a more enjoyable experience meeting and conversing with a bank teller! Wells Fargo has a very talented and ambitious employee in Jesse, and should be proud of her service. She is definitely going places! Sincerely, Joseph W. Hlebica, MS/L.Ac WellnessOne of Redding

Botched appraisals, the run around, just a very unpleasant experience. We were trying to obtain a refinance on our business property. All was fine until the appraisal. We paid 1000$ to have it appraised. When the appraisal came in, it was extremely low. We also had a fair market evaluation done on the property several months prior. There was over a 200,000$ difference between the two. They agreed it seemed odd so they ordered a second appraisal that came back slightly higher but still way off. We asked the bank to let us see the appraisal and they refused and wanted to know what company they dealt with. We wanted to see which comparables they used. They refused to allow us to see any of the appraisals. Appraisals on OUR property that WE paid 1000$ to have done. Aside from that they tried to revise the loan terms, asking us to attach our house and take up the remaining balance (due to the low appraisal) as a second. When we said no they then asked us to do a unsecured loan,(thus tanking our excellent credit) for the difference. Do Not business with them unless you like shady deals and very unprofessional services. They deal with very bad appraisal companies and will not disclose any information about who they deal with or where they get their information.

don't do it they are one of the worst financial institutions for charging you out the ass.

Wells Fargo is our mortgage holder. My wife went to the Paradise branch to cash a property loss check that was made out to her and Wells Fargo. It took two trips to get them to stamp/sign off on the check so she could take it to her bank to deposit. Her bank, after checking with their corporate office, said the stamp that was used was not the correct stamp and the signature of the banker was illegible and sent her back to Wells Fargo. She was then treated incredibly rudely by who I think was Wells Fargo bank manager. She informed my wife that that is the only stamp they use - period. To note, they had a drawer full of various stamps so it took a while to find the stamp that was eventually used. An associate then collected several stamps that were in the drawer and dumped them in the trash. My wife was then sent back to her bank which called Wells Fargo to try and straighten this out. Her bank manager's ultimate advice after being unable to resolve this matter with Wells Fargo was try to take the check to a branch in Chico, a nearby city, to see if they could use the appropriate stamp. A total of five trips between the two banks and still we cannot cash this check. How ridiculous to have to travel to a different city to try and get the proper endorsement. We were considering changing banks to Wells Fargo since they are our mortgage holder, however, than will NOT be happening. I think Wells Fargo definitely needs to work on their customer service. If they treat potential clients in this fashion I can't imagine they will be getting many more accounts.