Golden 1 Credit Union in Ontario, CA

The service was okay! Helpful and friendly.

The absolute worst bank . Inadequately trained bankers who either are not allowed or trained to make decisions for themselves . Bankers who can not see a situation and make educated decisions based on information that is obvious to anyone else . I have a great percentage on my loan . Worst bank.

i went into the Ontario branch today and Gabriel assisted me. He was so professional and courteous he took the time to show me various things in my account that i did not see. Together he helped me address the problem and fix it. True customer service. Thank you Gabriel

I have had Golden 1 for about two years, they have been great never an issue. I think they are awesome, keep it up.

Terrible service. They checked my social security several times when i opened the account. I went in to deposit because I had not received my debit card. When i walked in the lady that opened my account said we're closed she new full well i had not received my card yet. She denied me service. Today I needed some cash so I walked in and they said there was a problem with my social. They have it in triplicate and cant figure out why they have a problem with my social. I told her i would come back later to close the account because i didn't have time at the moment. She proceeded to close it then taking her sweet time.