Mission Federal Credit Union National City in National City, CA

Always friendly and helpful staff when I come in.

Employees are super friendly and helpful. This location is not as busy as others.

Debra Schwartz, you've got a great team here at this location! I've been banking with SDCCU for the past 5+ years and the culture reflected in the employees is the best I've seen! Rachelle Joy T. is the go-to gal that helped me and I'm hoping the branch will improve in a few minor things that SDCCU has so that I can fully switch over all my services. I'm very glad and excited to join and be a new member with Mission Federal!

Worst branch in the county. Do not go here if you are a person of color. I've come into this branch on several occasions trying to cash my check on payday and every time I have gotten the run around as to why they won't release my funds immediately. I have also gone in requesting a copy of a check beginning of March and the teller could only bring up a copy of a check from the month prior. The incompetence of the individuals that work in this branch is outstanding, and serve only to inconvenience professionals such as myself. I live in the area but commute daily to Sorrento Valley, and throughout the county for work. At this point in time, I have had to go all the way to the Chula Vista branch on Saturn Blvd. to get the help I require, completely out of my way and then turn around and head north again to get gas and then return home. I work as a courier and drive constantly, so the extra driving I am not a fan of and am considering leaving mission fed for the way I've been treated but thanks to the individuals down on Saturn Blvd., the negativity is somewhat negated. Still, if I could give this branch another lower rating , I would. Save your time, use their ATM. You'll get better results.

Opened up a bank account here without prior bank experience. The service provided by Sandy was very helpful; she explained everything in detail and made it very understandable while also making the entire experience comfortable and quick. The rest of the staff was also nice and I had 0 issues both times I went.