Altura Credit Union in Murrieta, CA

went in, paid my car loan. no issues what so ever.

WORST SERVICE, very unprofessional. I don't recommend this bank at all, please stay away if you don't want to deal with a headache.

$12.95 fee to take payment over the phone.

Why I give this place a one star well be thankful that I just can give a 0 , first of all people who work here thinks that they are professionals and they think just becouse they work in a place like this they can talk to you bad and yelling at your face asking for a payment , when they should know already and have it in there computers when and when did you make the payment and not acting like you havent pay them and asking you in a bad manners to pay them when they should know and go to there computers and check to see if you make a payment already , people were hearing the way they were treate me and the way they were talking to me and acting soo rude too . This was a bad situation and a bad experience for me before I whent to work . I have to say this bannk have the worst service and very unprofessional of them , I don't recommend this bank at all , and like some here say what goes around comes around . Hope this help some one who wants to have a professional in doing business with you and not a bad and unprofessional like this bank . Next time I just hope they change there attitude and be professional .

First off it was great but most importantly your going into these people's jobs and just remember how you act because someone one day might return the favor to you. What comes around goes around. I personally feel they are hard working individuals in that branch who put up with way too many snobby woman who don't realize when they open there to disrespect they ugly. That these people deserve 5 stars. Thank you for being my bank and my primary location