Bank of America Financial Center in Monterey, CA

Good

why we can't rate this bank less than poor? it has to be poor-Fair? this business is not near "fair" they are thieves. period. DO NOT BANK WITH THEM.

Free parking on Sundays!

Super helpful employees

This is the most unfriendly banking experience I've ever had. Not only was the teller not helpful, but she was rude! I came in as a nonmember to get a cashiers check. From my past experience of being a teller, I know the deal. It's risky to issue cashier's checks to nonmembers. However, I know that banks can be selective about which nonmembers to service, which leaves me with the understanding that it can be done if one so chooses. So, I knew what type of issues I might encounter, but plain rudeness and lack of helpfulness was not one. I arrived and was simply told "No!" without explanation or assistance. In fact, the teller cut me off in the middle of my statement. Instead of adding a new member so that they could do the transaction, they shut a potential customer out. I left without the service I needed and they missed an opportunity to enroll me as a member. Now, that's bad business!