Long Beach Small Business Development Center in Long Beach, CA

I am beyond frustrated with SBDC. I signed up with this organization last June/July 2016. The first advisor was useless! He had no real knowledge of retail or financials and spent most of our time over a near three month session discussing the decorations and layout for a physical store I did not have, instead of looking at my drafted business plan and financial reports I was there to the assistance with. Then, I am transferred to another to assist with my financials, who although was very helpful with ideas to shift me to an online e-commerce company instead of a brick-n-mortar, did not schedule another session because of the holidays. When I reached out to him after the holidays, he said he would look at his schedule and get back with me, which never happened. I do appreciate the fact that he tried to correct the financial spreadsheet I received from SBDC and tried to schedule me with another counselor in October of 2016 to get me going on the e-commerce; but then that appointment was rescheduled until the day before Thanksgiving (end of November 2016). So, in November, I meet with e-com counselor to outline what we were going to work on in our February meeting (which got cancelled). Now, I am being shifted again after waiting from November to February to see someone. Meanwhile, the guidance I had hope to get from Small Business Development Center on how to legally & financially establish and promote my small business, I have had to turn to YouTube, MSN Money and other small business owners just to know what I am suppose to be looking for and have in place. All of this to say that everyone keep acting as if I am not ready to start my business and that I have all the time in the world to shoot the breeze. I already started my business the best I know how; and I could use REAL help on tightening things and getting it to grow, but I don't believe SBDC is taking me or my time seriously. So far, this is not a program I would recommend.