Eagle Community Credit Union in Lake Forest, CA

The minute your a day past due they call you NONSTOP, EVERDAY on the phone and they send you multiple letters each week reminding you your past due. I have NEVER been 30 days past due in the entire 3 years that I have financed my vehicle with Eagle Community Credit Union. I have come close, but have always made sure not to go over the 30 days. They have even sent someone to my door to deliver a letter to let me know I was 16 days past due. Come on people 16 days past due???? that's NOTHING!! go after those who are 60++ days. Now that I can understand.

Easy access atm outside

I bank with a credit union up north but I can do my banking business with any credit union that is within the co-op network - such as this one. I went to go deposit a check at another credit union - that only has a co-op ATM - and it got declined. They couldn't help me inside so I had to hunt for another one and voila! This is actually closer to work with two ATMs and a drive up ATM. The check still didn't work at the ATM for some reason so I had to go inside and have it processed. I can't remember the last time I've walked into a bank but they were able to help me out, get my issue resolved and deposit the check into my account. Overall, very friendly from the get go, service was quick, and I was on my way back home.

I have being a great experience with eagle credit union as car loans I bought my first car by myself with them and never had issue like the way they treat you and my help is being Virginia honest and always try to help when need it.

I opened a secure credit card with this bank so I can rebuild my credit and every month I was making payments on time and never went back to check my checking account about the payment because on my checking account it will show posted payment to credit card... so a few months after I tried to refinance my car because my credit was 'better" but guess what? this bank sent me to bad collection because they declined my payments and still sent me to bad credit and they didn't took their time to call me to let me know what was going on >;( so I talk to one of the credit cards associates and they were gonna remove me from that bad credit and it's been already 3 months and nothing has happen!! I still have a really bad credit!! from 620 that took time to build it went down to 520 because of them! and no one wants to help me to fix this issue!! some one please let me know what to do ASAP!!!