Their customer service and knowledge in each division that I deal with was the best among all branches
eddy garcia | 2016-05-18 21:57:51
Great service. The teller Karisma is friendly, attentive and goes the extra mile.
Kenneth Alexander | 2017-01-19 14:02:34
Awesome customer service from the receptionist, Angela on updating a joint account with my ex-wife. We added our grandchildren on the account and got direct deposit information. Angela spent a lot of time explaining details to us.
April Daoodi | 2017-01-20 21:17:57
Not entirely sure why San Diego keeps naming this "bank" cause they shouldn't call themselves a credit union, best place to bank for 17 years. This has to be a joke. I have been in Credit Unions for 5 years, and this is not a credit union. Not customer/member friendly staff, Old archaic ways, charges fees like crazy, not helpful when you ask for a simple request, never sent chip debit cards after 2 requests, can't call number to talk to someone cause you are on hold forever. Can't go into a branch because you wait a long time and then the person that helps you is useless. They take your money, then act simple stupid about why they cant fix what they took. If you're smart, you will stay clear away from here.