Just opened an account .and everyone was very helpful and attentive to all my requests and needs . And very attractive too !
Melissa Howell | 2016-04-01 01:13:58
I DO NOT recommend this branch to anyone! Had an account with them & decided to close my account and two months later I receive a letter saying I have over drafts when the account was shut down. Apparently they did not close down my account even though the teller informed me it was closed she even cut up my card right there at the counter. Very unorganized and miss leading.
Kati | 2016-07-20 20:52:19
This is the worst bank I have ever dealt with. The staff is inept, rude, and clueless. They made independent decisions about my account without any notice or permission from me. They held my money hostage, and wouldn't allow me any remote access to the account. I would NEVER recommend this bank to anyone. Bank of the West needs to take a serious look at this branch.
Alyssa Danstrom | 2017-01-13 02:54:59
Always helpful to my 90 year old Great Grandmother. They are patient and kind even when she is a bit confused. We have enjoyed using Bank of the West- Gridley Branch.