Aerospace Federal Credit Union in El Segundo, CA

I enrolled and was able to get an excellent rate on an auto loan all in a matter of days!! I was helped with every step and got all my questions answered. Thank you AeroFCU for giving me the ability to make my first auto purchase and taking part in my journey! I will highly recommend AeroFCU to other potential qualifying members!

I have been a member of Aerospace Federal Credit Union for more than 30 years and have financed several vehicles with them even though I have moved out of state. The auto loan process is very easy to do on-line and their loan rate was simply the best! I was exceptionally impressed with Loan Officer Vanessa Dunn. She notified me once loan was approved and stayed in communication throughout the process of buying my new vehicle through Autoland. I encountered no problems and enjoyed how easy it all worked. Definitely a better experience than dealing with a car dealership!!!

They have messed up my account information a total of four times, twice in one day as of today. Horrible customer service. And their home banking app for iphone is utter crap.

I had a wonderful experience with AFCU through the help and expertise of LaTonya Hoover. As a former loan officer myself, I know just how much paperwork and time is required in each loan application. She was always on top of everything and made the process simple and easy for me. The service she provided was nothing short of excellent. Thank you for making it seamless and going out of your way to get things done. I really appreciate it!

Not all their customer service employees are horrible. But getting their app to work initially was overly difficult and the entire system of opening an account here needs improvement to make the process smooth and more customer friendly. The app is buggy, but usable once you are finally able to access it after having gone in person to the credit union to get your access established.