Southland Credit Union in Downey, CA

Had to make a car payment it was quick and easy

GREAT BANK! I belong to another credit union but this one is much closer and I've had nothing but excellent service, the tellers are fast ,accurate and I'm thinking of switching

So basically I walked in for a car payment. My payment was declined because they dnt accept credit cards?? It's 2016. They gladly will take your credit card payment over the phone with an additional fee. Which is completely stupid. Not to mention they dnt even take AMEX; ok so w.e. I wanted my car payment changed on a certain date. I did everything I was told to do. I even called and verified if it was done. I got mail sent to my home saying my car payment was due. So I called explain the situation they couldn't do anything. I kindly asked to speak to the MGR DAVID. To whom I left a message. Despite all the negative I have experienced here at SouthLand. David made sure my request was met not only that but nothing effected my credit. As why I was so mad. Credit is everything in this world sadly. You mess with my credit I'm coming for you. Thanks again David for being a real MGR.

The previous rater is right about the snobby and unfriendly disposition of the employees. In my case, I found the tellers to be unwelcoming, which makes me feel uncomfortable. Fortunately for me, there's a shared banking (Schools Federal Credit Union) near my house in Carson I can go to, so I rarely go to this branch unless I absolutely have to.

Everyone there looks like they hate their job. After my 1st visit I now feel intimidated to ask questions because they reply with a snobby attitude and make you feel dumb. Unfortunately that is the closest one to me so I have no choice but to go there.