Desert Hot Springs Jewelry in Desert Hot Springs, CA

They are the Best in Town... I Highly Recommend Folks to Go Here if they need a Loan...Very Nice People... I Don't know the Bald headed white guy name,anyway he gave me more of a loan than I expected.. Than turned around & let me & my baby girl pick out to free movies..Awesome...

I feel like I got screwed at rockys but coming here was a great experience. Was able to get a good amount for my stuff when I expected way less.

This location is great, the staff is so helpful. I will return.

I needed to pawn something and I looked online and it says they close at 6 o'clock in the evening so I got there at 5:45 and they were closed and I knocked on the door and they said were closed! I said it is not 6:00 yet and he said "hours may vary"! They had 2 guys behind the counter and they could have helped me if they cared about customers . So don't go by the hours they post online because that's a waste of time. Kinda messed up !!

Our family has been with this pawn on and off for 20 yrs,never once have I ever had a problem with these guys till now. New owners have done good but be warned of SHADY practices in regards to your ticket. I have always retrieved my possessions and renew my loan in a timely manner. They are supposed to by law mail a reminder that your loan is due. I have been going by this for years ok late notice,good renew or retrieve. This new system for some reason hasn't been sending them out and led to me losing one of my items. I pointed this out to them only to be called a liar. Why not look into it? See the records in computer. I have no reason to make up such a claim. I am bothered because it was a sentimental item that was my sons. I had it in there renewing it for a year as we didn't use it and needed the loan. My next item is due and still again no notice. So please be careful with these guys and watch your dates accordingly.