Point Loma Credit Union in Carlsbad, CA

Worst service I've ever had from a bank. Would never recommend and will be sure to file a complaint with bbb. I paid my $5 "membership fee" and deposited money. Was going to get a car loan but didn't make sense. I left my funds in the account and later than week went online to start setting things up so I could direct deposit funds to that account, well their website is useless and so I never ended up doing it. Their hours are horrible... why would a bank close at 5pm every business day... most people work till 5pm. Anyways, fast forward a few years and I remembered I had money in that account, went in to withdraw the funds and close the account. The branch manager said, "that account was closed out. there was no activity so we closed it". So you charge me a fee to become a "member", then I give you money to put in your bank and you say "pound sand, that money is gone. it costs us money for you to keep your money in here" ???? They should fire that branch manager, his name was Jeff.

Great customer service in general and convenient location off of El Camino Real and Aviara. I've been a member a long time and in general Point Loma CU has good financing options. I deposit my checks into their security deposit box, and my funds show up in my account next day, avoiding the long hold times using an ATM.