Mission Federal Credit Union Carlsbad in Carlsbad, CA

The manager here qualifies for "weenie" status. Other than a single great teller (who, as of late 2015, is no longer there), the other tellers are subpar and the manager is quite the idiot. Mission Federal is an institution that spends money on life-sized brass castings to decorate their offices, dump tons of money into appointments that decorate the offices while that cuts into the member's share. Adding in their higher-than-market interest rates on loans, lower-than-market rates on CDs and other long-term savings accounts, they seem to be hoping their clientele do not shop rates out. The kicker for me is that they held a cashier's check for 11 days that was less than 1/4 of my total deposits. They fail and don't seem to care. As soon as my final CD here matures, I'm gone. Another credit union and a local Wells Fargo both have served me so much better but I chose these guys due to location, nothing can beat quality and I'll gladly drive a little extra to avoid the disrespect and frustration.

Terrible customer service. Closed my account WITHOUT NOTICE delaying my pay by a month which will cause a family of 4 to be homeless. Disgusting lack of responsibility. DO NOT BANK HERE.

Always have liked the tellers and it's a great local business

Always a great experience wonderful staff

A pretty good bank all and all. The lines can get long and the tellers chat. Still a small town feel and nice tellers. One cent over your balance and BAM, thirty plus charge on your account. Strict with loans and penny pinch on checks and other things. But compared to big banks, they measure up.