Aramco Mortgage in Carlsbad, CA

THIS COMPANY HAS THE WORST CUSTOMER SERVICE EVER, I have called them numerous times (at least 6 times in one week) and left my contact information every time and not one call back, when I do call and insist on talking to someone that person has no clue how to help and tells me they are going to forward me to a person that can answer my question, I get forwarded to a voice mail, when I immediately call back all of the sudden nobody is there to answer the phone. If you like being ignored and given the run around then do business with this inept company. DO NOT DO BUSINESS WITH Aramco Mortgage and Real Estate, TERRIBLE CUSTOMER SERVICE, inept at doing their job and NEVER return ANY CALLS.

it was a joy to deal with The Aramco Group from start to finish. Years ago we were pleasantly surprised by their white glove customer service when my wife and I refinanced our home. This year, we got a reverse mortgage with Aramco Financial and was thoroughly impressed by their dedication and genuine care they displayed to us throughout the entire process. They were extremely knowledgeable, returned our calls promptly, even met with us in person if we had any questions that couldn't be answered over the phone. Great experience. Won't take my business anywhere else. Thx Aramco.